Freelance

20i Logo
Kinsta Logo
klaviyo logo
Mollie logo
klaviyo logo
Mollie logo
Nimbus Logo
WP Agency Support Logo

Remote Working – Ask me anything

Jenny Wong presenting her talk Remote Working - Ask me anything

COVID has made many of us remote workers. Some of us have already been remote working, and for others, it is a new experience. Jenny has been remote working for 6 years and will be coming online to share her set up, habits, and answer any questions people have about making remote working more comfortable for yourselves.

Small achievable actions lead to big change

How can you grow your business and achieve your dreams? You may have a range of failed projects or ideas that you never perused. In this talk, Lee shares how he’s been able to grow his business and personal brand in the WordPress space by going against the “hustle” and “hack” mentality. He has created a system for success that his 13-year-old daughter can follow and his 53-year-old best friend. The moral of the tortoise … Continue reading

Scale your agency by selling a product, not a service

Services business are difficult to scale. There are a lot of meetings with clients, learning about their business, writing proposals (and discussing them), deciding a strategy and executing the work for them. Writing proposals and discovery meetings are two of the biggest bottlenecks for service-based companies. That’s a lot of effort just to have a prospect respond with the message, “We’ll get back to you if we are interested.” Productizing means: Earn more, work less … Continue reading

Managing multiple clients while scaling big

The importance of building processes for scaling the agency. From lead generating processes to client management when hiring a team and working on multiple projects at the same time. The talk will be focusing on the main processes for the 5 parts of any growing business:Sales Service Put out fires Plan Build Through these 5 points, we will discuss the biggest stoppers of growth and how you can prepare for them in advance. Product market … Continue reading

What I do when I don’t know what I’m doing

Many projects I do require knowledge that I don’t have. Yet. With a standard technical approach and the willingness to plough through the discomfort of being in over my head, these projects are not only fun but also great learning experiences and have been (thus far) successful. This talk is a pep talk, a “you can do it” talk and, I hope, the boost someone needs to to start something they were too scared to … Continue reading

Why I’m going to stop selling WordPress websites

This will be about my journey and reluctance to go into building client website with WordPress. About the problems I had when I did and how I have started to find a way that is working for me. In a friendly way, I’ll be challenging (or thought flipping) many accepted wisdoms and processes used when dealing with web clients. With the ever accelerating speed of change online (even within WP with Gutenberg) Is it time … Continue reading

Winning at Discovery

That phase of any project that, if not pinned down and given the attention it needs, can trip us up big time. The Discovery process needs to be as thorough as it can possibly be. Discovering just what the client expects and all the things around being able to make that happen. That’s what we want to do. The thing is, we all know this. Some include this already in their process and from this … Continue reading

Don’t lose your steam! How to deal with unhappy customers

No matter if your product, business plans or plugin is functional and well crafted: there comes a time where a user or client knocks at your door, and they aren’t happy at all with you. Supporting users is not an easy job, not to mention when they’re angry or upset, and this can affect your emotional and professional balance. In this presentation I’m going to share some useful tips and tricks I deploy when dealing … Continue reading

Star rating distribution: 5 stars most popular
-- Supported by --
klaviyo logo
Mollie

Want to keep in touch?

Sign up for our updates to be one of the first to hear about our next event

Subscribe to Event Notifications (Moosend)
Terms

We don’t want any funny business, we want to be clear about the data we collect and how we use it. Find out the details.