Talks

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October 26, 2017

Deborah Beckett

So you’ve created a plugin or a theme for WordPress? Awesome! It doesn’t stop there. Find out why great support matters and learn simple ways to get a reputation for excellent support without increasing your time or effort.

Video coming soon

October 26, 2017

Sarah Semark

The line between design and development is getting blurrier, and our approach to web design is becoming more modular. How do we keep track of it all?
Style guides to the rescue!

Using style guides that update as our projects progress, we can visually document our work and ensure that everything stays consistent. They may seem daunting and time-consuming at first, but they don’t have to be.

How do I get started with living style guides? What’s a living style guide anyway, and how do I know if mine is dead? Isn’t that going to slow me down? Why should I bother?

Let’s find out

Video coming soon

October 26, 2017

Gabor Javorszky

There are a number of ways to speed up sites. Caching is one of them. However caching can’t be used in all instances, for example when checking out on an eCommerce site. In those circumstances the speed of talking to the database is important.

WordPress and its plugins aren’t the greatest at structuring data. In this talk we’ll walk through some basics of how databases work, how WordPress is set up, and why some of the queries you thought should be fast, aren’t. And hopefully what to do about some of those.

Video coming soon

September 28, 2017

Alice Still

Are you a growth-hacking marketing guru, creating compelling content that resonates with your target audience and drives value?

Translation: Do you write loads of blog posts and eBooks hoping people will one day buy your stuff?

Sounds pretty stressful.

In this talk, Alice will look at the reasons for writing things online and argue that it isn’t realistic, or necessary, to constantly churn out loads of content.

Together, we’ll throw off the content marketing shackles and focus instead on creating UX-led, well-written core website pages.

You’ll go away with the tools needed to create your own content strategy that includes:

  • Realistic user personas
  • Your brand’s tone of voice
  • An SEO strategy
  • UX-led page structure

Video coming soon

August 31, 2017

Katy Ereira

Think ‘regex’ and ‘fun’ can’t exist in the same sentence? I’ll teach you how to win at computer science’s greatest logic puzzle.

Video coming soon

July 27, 2017

Diane Wallace

Up until WooCommerce 2.1, each order had to be shipped via a single method with a single price. This changed in 2.1 and WooCommerce now allows each package to be quoted and shipped individually.

This means we can manipulate the basket and split the oredr based on the shipping method, then each package can be marked to ‘ship via’ a method of your choosing. This is useful if certain packages can only be shipped by certain methods.

In this talk I will show how you can split your shipping into different “packages” and treat each package in a diffrent way.

Video coming soon

July 27, 2017

Stef Mattana

No matter if your product, business plans or plugin is functional and well crafted: there comes a time where a user or client knocks at your door, and they aren’t happy at all with you.

Supporting users is not an easy job, not to mention when they’re angry or upset, and this can affect your emotional and professional balance.

In this presentation I’m going to share some useful tips and tricks I deploy when dealing with upset customers, to turn them into a potential happy users. I’ll also share my advice on how to maintain an assertive and positive attitude when things go south.

This talk aims to all the people who can possibly interact with users and are looking to fine-tune their customer support skills.

Video coming soon

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