JJ got her start in tech support and community management working for Mumsnet and now does those things for brand sites she’s developed for clients. People ask her for advice on how to approach tricky emails more than she ever expected.
JJ Jay's Talks:
What I do when I don’t know what I’m doing
Many projects I do require knowledge that I don't have. Yet. With a standard technical approach and the ...
Tech support and community management
Communities — from close knit bands of commenters to busy international forums — are fun and engaging but ...
Making a simple quiz plugin using React and the WP REST API
If you’ve ever wanted to build something, anything, with the WordPress REST API but were not sure where ...